Hai Dam
DevOps Manager/Head of SREs
[email protected]
Call me at +84-936-211001
https://me.haidv.tech
References: Luis Reyes - Enterprise Architecture & DevOps
Tel: 727-998-2002
Skills
- System Architect
- Design system & infrastructure to suite engineering & business requirement.
- DevOps
- Implement CI/CD pipline, Infrastructure as code with terraform, chatops, gitops, …
- SRE
- Develop & maintain monitoring services.
Stack
- Kubernetes
- AWS/GCP/Azure/OpenStack
- CI/CD & GitOps toolset
- Python
- Golang
- Shell
- VoIP
- Unix
Certifications
- Certified Kubernetes Administrator (CKA)
- Certified Kubernetes Application Developer (CKAD)
- Certified Kubernetes Security Specialist (CKS)
- Certified SAFe® 5 Practitioner
- AWS Solution Architect Professional
- AWS Solution Architect Associate
- LPIC-2
- CCNA
- MCITP
- Genesys Certified Professional Support
- Getting started with AI on Jetson Nano
Experience
- Belle Torus AI - Hanoi, Vietnam
-
Head of SREs
- Aug 2021 - Present
Accountable for the SRE, DevOps, Infrastructure engineering functions within BelleTorus. These teams are responsible:
- The security and observability of the BelleTorus infrastructure and the applications that are part of the platform
- Providing a stable, maintainable, and secure deployment of our applications
- All aspects of deployment of our applications, veto rights on things that negatively affect our ability to deploy scalably and securely
- Deliver and maintain solid, production-ready service for any product BelleTorus builds e.g. microservices, DBs, App servers, DevOps tools
- VNDirect Securities Corporation - Hanoi, Vietnam
-
DevOps Manager
- Aug 2021 - Aug 2022
- Manage a team of DevOps professionals working to deliver production uptime, provide stable internal infrastructure, and facilitate the rapid iteration and release of features to production.
- Fortna Inc - Hanoi, Vietnam
-
Senior DevOps Engineer
- Oct 2020 - Oct 2021
- Support the Software Development team’s hardware and operational needs to support rapid delivery.
- Implement CI/CD pipelines to automate configuring, provisioning, packaging, testing, and deployment;
- Configure and deploy GUI front-end visualizations of builds, deployments, tests, telemetry, alerting, errors/logs, and health status;
- Standardize the processes for managing, maintaining, and securing ad-hoc Linux-based environments to ensure consistent and timely setup, configuration, and availability;
- Draft and maintain detailed, up-to-date technical documentation and user guides;
- Linagora - Hanoi, Vietnam
-
Senior DevOps Engineer
- Feb 2020 - Oct 2020
- Maintain & Operate an OpenPaas system on OVH
- Develop a framework based on Terraform, Ansible, Helm to allow cluster creation.
- Write several tools for internal usage & cluster management.
- Tomochain - Hanoi, Vietnam
-
Senior DevOps Engineer
- Nov 2018 - Jan 2020
- Deploy & maintain application server, decentralized system in blockchains.
- Develop DevOps software from design specifications
- Perform code reviews, code refactors.
- Planning, implement and document unit/functional/intergration tests.
- Netcompany - Hanoi, Vietnam
-
Senior DevOps Engineer
- Feb 2018 – Nov 2018
- Design, implement and administer DevOps solution for .Net/Java/JS Family/React Native builds using Jenkins/Bitrise.io/Fastlane/CircleCI.
- Developed automation and deployment utilities using Bash, Python.
- Co-Well - Hanoi, Vietnam
-
DevOps Engineer & AWS Architect
- Apr 2017 – Feb 2018
- Integrating AWS services with CI/CD tools (CircleCI, Ansible, Chef, Puppet, Salt,TravisCI, Vagrant…)
- Developing with RESTful API interfaces.
- Monitoring infrastructure with Zabbix, Prometheus, and Grafana
- Programming with AWS APIs (Python, Nodejs), Infrastructure as Code with Terraform.
- General troubleshooting and debugging
- IC&D Cooperation - Hanoi, Vietnam
-
System Administrator Leader & Infrastructure Manager
- April 2016 – Apr 2017
- System Administrator Leader: install, implement and operator centralized contact centers over the IP medium (Elastix Asterisk)
- Infrastructure Manager:
- Design and execute short plus long term strategic plans to assure infrastructure capacity attains current and future needs.
- Develop, execute and oversee procedures, policies and related training plans for project management and infrastructure administration..
- Manage and establish priorities for maintenance, design, development and analysis of entire infrastructure systems.
- Test server performance plus provide network presentation statistics. Report and prepare strategies to maintain server infrastructure.
- Advanced Network System Vietnam - VNPT Technology - Hanoi, Vietnam
-
System Integration Engineer
- Feb 2011 – Apr 2016
- Install and implement centralized contact centers over the IP medium (Genesys Platform), TV over IP system with Vinaphone, Mobifone.
- Writing presale system plan; Demonstrate and explain bidding plan, preparing the tender documents and answer questions from onsite customers.
- Onsite support, including break-fix support, preplanned maintenance, machine and parts replacements, installations, moves and equipment changes.
- Monitoring and resolve incidents, support and resolution of VAS, IT and network systems on a 24x7 basis and fine-tuning of the system, backup data, logs, CDR file.
- Java web programming with Genesys tools.
Technical Review Book for PACKT Publishing
- Hands-On Continuous Integration and Delivery
- Effective DevOps with AWS, Second Edition
- Mastering DevOps Automation
- Mastering Jenkins, Second Edition
Education
Vietnam National University - Hanoi University of Engineering and Technology (UET)
- Master of Data Communication & Computer Network
- Information Technology
- 2016 – 2019
- The program is based on the academic system (curriculum, syllabi, homework, examinations…) delivered in English.
University of Transportation and Communication (UTC)
- Bachelor of Data Communication & Computer Network
- Information Technology
- 2007 – 2011
- The program is based on the academic system (curriculum, syllabi, homework, examinations…) delivered in English.